Simply call the number and follow the prompts to speak with a person for customer service. Email Support: If email communication suits you better as per your intention to connect with United. You can compose and send it to United’s official email address that you can find on the official site. Depending on the amount of questions they are receiving, you can anticipate hearing back from them in a few business days. Live Chat: Another easy approach to receive assistance from United support is online live chat. Look for the live chat option when you visit the United assis tance center website. You will have immediate access to a support agent.