The Role Of Artificial Intelligence In Service Companies By Aifa Focus

In addition to their usage in customer care, chatbots are also used by business intelligence bots, enabling decision-making by reading and analyzing corporate data. In addition, business intelligence bots can do data-related queries written in natural language without the need for complicated querying scripts to be written. According to Gartner’s predictions, using business intelligence bots equipped with conversational analytics and natural language processing will increase the use of business intelligence tools.

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