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August 30, 2024 ⚊ 1 Min read ⚊ Views 13 ⚊ BLOG
Everyone appreciates being thanked for their hard work, and customer service representatives are no different. Expressing gratitude can make a big difference in how your issue is handled and how the representative feels about their job. Sometimes, issues take longer to resolve than expected, or the solution isn’t immediately clear. Staying calm and patient throughout the process can prevent escalation and lead to a more favorable outcome.
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