Flight Changing and Refund Policy at JetSmart

JetSmart’s website, you can apply for a change or a refund for your Jetsmart flight up to 72 hours before the departure of your original flight. However, the terms and fees depend on the type of fare you have bought and the reason for your application. To change or cancel your flight with JetSmart, you can use their online form or contact their customer service center. You will need to provide your reservation code and the passenger’s last name or email.

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