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September 12, 2024 ⚊ 1 Min read ⚊ Views 9 ⚊ TECHNOLOGY
Customer service remains a core focus for Comcast, although it has faced criticism in the past. The company has taken steps to improve customer satisfaction, such as offering 24/7 support and investing in digital tools for easier service management. Comcast has also implemented customer guarantees like the “2-hour appointment window” to reduce wait times. These efforts reflect Comcast\’s commitment to enhancing the customer experience in an increasingly competitive market.
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