IT Incident Management | Incident Management System | Wolken Software

January 8, 2024 ⚊ 1 Min read ⚊ Views 30 ⚊ TECHNOLOGY

When a service fails to deliver the promised performance or is disrupted during the regular service hours, the organization needs to restore the service to its regular operation as quickly as possible. Problem management involves all those measures taken to prevent the occurrence of an incident.

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Tags: IT Incident Management