Softphone Landing Solution Provider – Cloud Communication

July 14, 2024 1 Min read Views 31 TECHNOLOGY

WebRTC (Web Real-time Communications) is an open-source standard, that businesses can embed into web-based applications with the same contact center features for inbound outbound calls. More suitable for the remote workforce as it works on laptop desktop mobile devices. MPLS (Multi-Protocol Label Switching) aids businesses in switching from on-premise to cloud for inbound outbound voice calls via internet with the same contact center features. It works without the use of mobile fixed telephone lines to offer high-quality (HD) audio communication improving workforce productivity.

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