Why is Allegiant customer service busy?

How do I get through to Customer Service ?
For assistance from Customer Service team you should call . This number will connect you directly with a Customer Service representative who can help you with booking issues flight modifications or other inquiries. Be prepared with your travel information to ensure a smooth and efficient conversation.
Why is airline phone number always busy?
phone number might be busy due to high call volumes. However their Customer Service is available 24/7. If you re unable to connect please try again later or dial for immediate assistance. They re committed to addressing your concerns promptly.

Source: https://experience.dynamics.com/ideas/idea/?ideaid=09fc5223-2c38-ef11-a295-6045bd7f31da%20%20https://experience.dynamics.com/ideas/idea/?ideaid=09fc5223-2